Frequently Asked Questions (FAQ)
For Questions About Magnets, click here.
For Questions About Nativity Sets, click here.
If we haven't answered your question below, please contact us:
Questions About Magnets
1. What is the size and material of the magnet?
2. How long does it take to get magnets?
3. Do you sell individual magnets?
4. Do you provide a discount for a large quantity?
5. Can you provide a sample magnet?
6. I am having problems paying with credit card using PayPal. Can you help?
1. What is the size and material of the magnet?
The size of the magnet is 6.25" X 7". They are made of a magnetic rubber material, similar to the ribbon magnets you see on many cars. The car magnet attaches to metal surfaces. Back to Questions.
2. How long does it take to get magnets?
We ship magnets via UPS Ground within a day or two of receipt of payment. UPS Ground typically can ship them anywhere in the US within 4-5 business days. If you need them sooner for some up coming event we can always make special arrangements. Back to Questions.
3. Do you sell individual magnets?
We only sell in box quantities of 200 magnets. Each box is $250 plus $20 for shipping and handling. If you are looking for less then 200 magnets, the good news is that we have sold boxes of magnets to distributors. Please look at the individual sales map to find a distributor near you. If you can't find a distributor near you you can purchase individual magnets from the Cub Scouts that we sponsor here at St. Margaret Mary Church. You can purchase individual magnets from their web site. Back to Questions.
4. Do you provide a discount for a large quantities?
We do not provide a discount until you reach distributor quantities (10,000). We have established a nation wide price of $250 ($1.25 per magnet) when buying a box of 200 magnets. Back to Questions.
5. Can you provide a sample magnet?
Yes. Please send an email to magnets@kcnativitysets.com with the address where you would like the sample magnet shipped. Back to Questions.
6. I am having problems paying with credit card using PayPal. Can you help?
There are several tips for paying with Credit card using PayPal.
When you have completed the order at our web site and you are transferred to the PayPal web site you may be asked to login or pay using credit card. To pay with credit card you do not have to login to PayPal look for he section of the web site that allows you to pay by credit card.
When completing the payment information at PayPal make sure the information requested matches exactly what is on the credit card, as PayPal verifies the credit card before allowing payment.
Once an order is complete PayPal will send an email receipt showing verification of payment.
Our main
problem last year was being able to fill last minute orders since the production
turnaround was one month. So our strategy this year is to get as many orders
filled before October 1st and use those funds to purchase Magnets to
have on hand
for last
minute orders and reorders! Back to Questions.
Questions About Nativity Sets
1. What is the Nativity set made of?
The sets are made of 3/8" PVC (plastic material). The sets are self supporting and hold up well in the wind although we do recommend securing the back of the set with a couple wooden stakes.
2. When can I order a nativity set?
Nativity sets are typically constructed over the summer and made available in the fall. Our target availability date this year is tentatively set for 10/15/08. Pre-orders are accepted through the web site order page and fulfilled once the sets are complete.
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